The Cambridge Satchel Company

We were chosen by The Cambridge Satchel Company to design and implement the security systems for this prestigious brand across 4 retail outlets, including the flagship store in London’s Covent Garden.

The client required intruder alarm systems to be fitted to each of the buildings complete with remote monitoring to a central station. It was of paramount importance to minimise disruption to the operation of the stores and as such there was a very tight timeframe to complete the work.

Our Solution- Fidelity provided a complete service including, design, installation and all electrical works. We were responsible for installing hard wired or wireless Texecom systems complete with dual action movement detectors, door contacts and glass break detectors across each of the stores.

The design of each system was tailored to meet the unique layout of each store, whilst meeting the requirements of the insurance company, the risk assessment carried out by our security design engineer and the clients own operating parameters and stock levels.

Obstacles we overcame

Each store presented its own unique challenges and design solutions, yet we needed to design a system in each store which would be universally understandable to the staff members at any store. This was crucial to avoid the possibility of false alarms, which could eventually lead to loss of police response, and disruption to the selling environment.

Some of the buildings were complete refits which allowed us the time to hardwire a suitable alarm system. However other buildings were fitted out on a design and build basis on very short timescales thus not allowing us to install fixed cabling. These premises were fitted with wireless systems using the same manufacturer as we used for the hard wired systems. This meant any staff member or manager visiting different shops was aware of how to set and unset the systems.

On occasions we had to meet very tight deadlines, and on one occasion four days before Christmas to enable the shop to maximize the Christmas buying public.